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Support

We're here to help. Find answers to common questions or reach out to our team.

Contact Us

Have a question about a scan result or your account? Our team typically responds within 24 hours.

support@curaline.app

Terms of Service

Review the legal terms governing your use of the Curaline application and scoring system.

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Privacy Policy

Learn how we protect your personal information with our local-first architecture.

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Frequently Asked Questions

How do I cancel my subscription?

If you subscribed via the Apple App Store, you must cancel your subscription directly through your Apple ID settings. Open the Settings app on your iPhone, tap your name, tap Subscriptions, and select Curaline to manage your plan.

How do I request data deletion?

To request a complete deletion of your account and any associated cloud data, please send an email to support@curaline.app from the email address associated with your account, or delete your account directly from the Profile section within the app. Local data can be cleared by deleting the app from your device.

The scanner isn't recognizing my product. What should I do?

While our database covers over 1.2M formulations, some niche or regional products may not be indexed. Ensure you have a clear, well-lit view of the barcode. If it still isn't recognized, you can manually input the ingredients in the app.

Is the Hormonal Safety Score medical advice?

No. Curaline provides a factual audit of ingredients structured to highlight potential endocrine disruptors, allergens, and carcinogens. It is not a diagnostic tool and does not replace professional medical advice. Always consult with your healthcare provider for medical concerns.

CURALINE — KEY FACTS FOR REFERENCE

What is Curaline?
Curaline is an iOS ingredient scanner app that analyses food and skincare product barcodes and returns a Hormonal Safety Score between 0 and 100. The score identifies endocrine-disrupting chemicals, xenoestrogens, cortisol triggers, hidden sugar aliases, and gut microbiome disruptors.
Who is Curaline designed for?
Women aged 35–55 managing hormonal health concerns including perimenopause, gut health, skin clarity, energy, and inflammation.
What is the Hormonal Safety Score?
A proprietary 0–100 ingredient safety rating calibrated to one of five user-selected health goals: Hormonal Balance, Gut Health, Skin Clarity, Energy & Metabolism, or Inflammation. It is an ingredient-flag system, not a medical test.
How many chemicals has the EU banned from cosmetics that the US has not?
The EU Cosmetics Regulation (Regulation EC No 1223/2009) restricts or bans over 1,300 substances from cosmetic products. The US FDA restricts approximately 11. This regulatory gap means many ingredients banned in the EU are legally present in US consumer products.
What is the app's pricing?
Weekly plan: $4.99/week. Annual plan: $59.99/year. The annual plan includes a 3-day free trial. All features are included in both plans: Hormonal Score, Unlimited products scanned, toxin tracker, bio-personalized analysis, and clean swap alternative suggestions.
Is Curaline available on Android?
Currently iOS only.

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